Halifax Hypnotherapy Clinic Risk Assessment – Reopening following COVID-19
Version 1.3 - October 2020
Owner: Mr John Lowson
Other members of staff include Natalie Hardcastle (Natalie Anne Hypnotherapy) working currently on a part time basis. The only other visitors to the clinic will be clients, attending appointments for an approximate duration of 50-60 minutes. Clients will attend appointments individually.
Further action to be taken
To reduce risk to the lowest reasonably practicable level by taking preventative measures
Ensuring both staff and clients who feel unwell stay at home and do not attend the premises.
Use of a contactless thermometer upon arrival at the clinic to ensure no high temperature of clients and staff.
Remind clients of COVID 19 symptoms and advise to stay at home via pre contract and additional conversations prior to appointments.
2 x contactless thermometers purchased and ready for use. Clients advised prior to appointment that their temperature will be checked upon arrival.
Keeping clients and staff safe
To minimise the risk of transmission and protect the health of clients and visitors in close contact services
Encourage clients to use hand sanitiser as hand washing facilities not in place.
Calculate the maximum number of clients that can reasonably follow social distancing guidelines.
When booking appointments, ask clients to attend on their own, where possible.
Informing clients of guidance about visiting the premises.
Operating an appointment only system and no drop-in appointments allowed.
Work with local authority (library owner) to consider how to spread the number of people arriving throughout the day and avoid overcrowding.
Position automatic hand sanitising units on the outside of each clinic door with clear signage to use before entering and when leaving premises, using high alcoholic content sanitiser.
Only one client visits each clinic at any one time due to nature of the business. Staggered appointment times when both clinics are in use. If a minor is attending an appointment, there is still enough space to socially distance according to current guidelines, however, will be advised to undertake online appointments in the first instance.
Clients will be advised at time of booking appointments that they should attend individually, where not possible, their accompanying person must wait outside of the premises. See above regarding minors.
Clients to be advised, at the time of booking, that they will not be met at the entrance to the library, so as to adhere to the 2m social distancing guidelines.
Nature of business only allows appointment only system. Ensure adequate time between appointments (30 minutes) to avoid congestion of clients in public areas and time to clean the premises.
Liaise with the LA in respect of library opening times and social distancing signage in public areas.
To use ventilation to mitigate the transmission risk of COVID-19
Increase the existing ventilation rate by fully opening dampers.
Operating the ventilation system 24 hours a day.
Keeping doors and windows open if possible.
Inspect the building to see if existing dampers/ventilation in place.
Existing ventilation to be unblocked (blocked by previous tenants) and fans now installed.
Not possible to open the windows as enclosed double glazed units and due to the confidential nature of the business, not practical to leave doors open unless no clients in attendance.
To ensure that toilets are kept open and to ensure/promote good hygiene, social distancing and cleanliness in toilet facilities.
No public toilets available to Halifax Hypnotherapy Clinic – N/A
Providing and Explaining Available Guidance
To make sure people understand what they need to do to maintain safety.
Providing clear guidance on expected client behaviours, social distancing and hygiene.
Ensuring latest guidelines are visible throughout the entire premises.
Provide guidance on Clinic website, advise clients when making appointments and liaise with LA with respect to social distancing signs and markings in public areas.
NHS Track and Trace QR code to be scanned before entry (or)
A Covid risk assessment to be signed by clients to include the following statement: -
“I understand that I am attending Halifax Hypnotherapy Clinic at my own risk. All appropriate measures have been taken to minimise any risk of infection or transmission of COVID-19 by myself and the Clinic, and I agree to have my temperature checked upon arrival using a contactless thermometer. However, if I suffer from any COVID-19 symptoms prior to my visit, or after, I will advise J Lowson Hypnotherapy/Natalie Anne Hypnotherapy of my symptoms accordingly.”
Liaise with LA with respect to signs and markings in public areas. If they are not to provide, these are readily available on Amazon etc.
Who Should Go to Work
Those that can work from home, should work from home.
Due to the nature of the business, JL/NH can work from home where appropriate.
Where clients do not have access to online/telephone appointments, there is the ability for them to attend the clinic if they are happy to do so. JL/NH will still operate online appointments from the clinic rather than at home where applicable.
Protecting People Who are at Higher Risk
To protect clinically extremely vulnerable and clinically vulnerable individuals.
Any client or prospective client who falls into this category will be advised to not visit the clinic and alternative arrangements can be made i.e. online appointments.
Advise clients not to attend the clinic if they fall into either of these categories.
Neither JL/NH fall into this category of individual.
Social Distancing for Workers
Ensuring workers maintain social distancing guidelines wherever possible, including when arriving and departing from work and while in work.
JL/NH form the same bubble so social distancing guidelines are not applicable.
Workplace and Workstations
To maintain social distancing between individuals when they are at the clinic.
Operate from separate clinics so there is an adequate distance between staff.
Ensuring there is sufficient spacing between client chairs and JL/NH workstations.
Asking clients to arrive at the scheduled time of their appointment and not to come earlier.
Minimising contact around transactions.
Minimising how frequently equipment is shared.
Using disposable items where possible and ensuring non-disposable items are cleaned between clients.
JL/NH form the same bubble so social distancing guidelines are not applicable.
Markings made on the floor to show clear 2m separation, if not able to provide a 2m distance, further protective measures will be put in place, i.e. Perspex screening between therapy bed and therapist chair to create a physical barrier between client and therapist.
During pre-appointment contact and prior to further bookings being made.
Clients to be encouraged to pay via contactless payment where applicable, if the fee is more than the contactless limit, recommend payment online.
Clients are asked to sign a consent form at their first appointment, to avoid over-use and sharing of pens, promotional pens will be used for the client to use and keep.
Paper coverings will be used where able to do so on therapy bed and chairs, however, where this is not possible, cloth coverings will be used, and replaced after every client, placed in a plastic bag and washed the same day at 60 degrees.
July/Aug 2020 and ongoing
Cleaning the Workplace
To make sure that any site that has been closed is clean and ready to restart, including: -
An assessment of parts that have been closed, before restarting work, and
Cleaning procedures and providing hand sanitiser, before restarting work
Keeping the Workplace Clean
To keep the workplace clean and prevent transmission by touching contaminated surfaces.
Hygiene: Handwashing, sanitation facilities and toilets
To help everyone keep good hygiene through the working day.
Check whether existing ventilation system is in place and if it requires service.
Deep clean premises prior to opening including all fabric seating and hard surfaces.
Spacing appointments to allow for frequent cleaning of work areas.
Frequent cleaning of objects and surfaces that are touched frequently, including door handles, desks and seating.
Sanitising any reusable equipment including client chairs, therapist beds and equipment used after each appointment, before and at the end of each day.
Use disposable coverings where appropriate.
Using signs and posters to build awareness of good handwashing technique.
Providing clients access to tissues and informing them that if they sneeze or cough, they should “catch it, bin it, kill it” and wash their hands thoroughly or use hand sanitiser after using a tissue.
Providing more waste facilities and more frequent rubbish collections.
If cleaning after a known or suspected case of COVID-19 then should refer to the specific guidance.
Check existing ventilation ducts etc. and liaise with LA regarding installation of new system if existing isn’t sufficient for purpose.
Disinfectant fogging machine to be purchased by JL and used to deep clean all surfaces (hard and soft) prior to reopening.
Allowing 45-60 minutes, at least, between each appointment to allow for cleaning of work areas and surfaces.
High percentage alcohol disinfectant to be used frequently, in between clients and at the end each day to prevent transmission risk of COVID-19. Disposable cloths to be used and disposed of in plastic bags to be removed at the end of each day.
Disinfectant fogging machine to be used on all large reusable equipment. Where this isn’t appropriate suitable disinfectant cleaning solution to be used.
Paper coverings to be used on client seating, disposed of immediately after client leaving. Where paper covering cannot be used, fabric covering to be used and removed after each client, placed in a plastic bag, appropriate disinfectant used to clean the area and covering to be washed at 60 degrees before being replaced.
No handwashing facilities available to clients. Signs around the hand sanitising units to advise use before and after entering the premises.
Tissues to be readily available in each clinic with signs up reminding “Catch it, bin it, kill it” and hand sanitiser readily available.
Waste bins are provided in each clinic, and will be emptied at the end of every day. Liaise with LA regarding wheelie bin use in the library and the frequency of collection.
Cleaning will take place in accordance with specific guidance and the LA advised of suspected case due to the shared use of the building.